Privacy Policy · Phase1Check

What we collect

Addresses you search, and the location and parcel we match them to.
Your email address, when you unlock flood results, check out or sign in, and the sign-in codes we send you.
Orders, reports, refunds and the plan you're on. Card details are collected and stored by Stripe; we see only the card brand, last four digits, expiry and billing country or postal code.
Messages you send us.
Consent records: the version of the Terms you accepted, the time and the page.
Automatically: pages viewed, clicks, scrolling, device and browser type, IP address, the page that sent you here, and ad campaign details in the link you used (such as UTM parameters and ad click IDs). We collect these with cookies, local storage and similar tools.
Session recordings: clicks, scrolling, mouse movement and page changes, so we can see where pages are confusing. Text you type into fields is masked.

How we use it

To run the flood check and produce reports, which means sending the property address or its coordinates to the data sources and providers listed below.
To send receipts, sign-in codes, report-ready and delay emails, and, if you gave us your email, occasional emails about Phase1Check. Every marketing email has an unsubscribe link.
To process payments and refunds, and to apply the one-refund-per-customer rule, which means keeping a record of each refund with the email, card and business it was tied to.
To learn which ads and pages bring people to Phase1Check, to improve the service, and to prevent fraud and abuse.
To meet legal obligations, enforce the Terms and defend claims.

We don't sell the addresses you search or show them to other customers.

AI

AI models help find records and write reports. We send them the property address and the public records about it, not your name, email or payment details. Our AI providers process this under business terms that don't let them train their models on it.

Who we share it with

Service providers that process information for us and only for that purpose: DigitalOcean (hosting), Supabase (database), Stripe (payments), Resend (email), Statsig (analytics and session recordings) and Anthropic (AI models).
Report production. Reports are currently produced on systems run by a company affiliated with us. It receives the property address, its coordinates and an order number, never your name, email or payment details. It stores each run and the finished report on its servers, may compare the location with its own property records, and handles all of it under this policy.
Data sources and map providers, such as FEMA, EPA, USGS, state agencies, Esri and OpenStreetMap. They receive the location being looked up, not who you are.
Advertising platforms, such as Meta and Google, if we use their tags to measure ads. They may receive page and event details, cookie IDs, IP address and browser type, and, when you check out, a hashed email address so they can match the purchase to an ad. Under some state laws this counts as sharing for advertising, and you can opt out (see below).
Legal and safety. When the law requires it, or to protect rights, property and safety.
Business transfers. As part of a merger, acquisition or sale of assets, under this policy's protections.

We don't sell personal information.

How long we keep it

Orders, reports and consent records: 5 years after the order, to answer questions and defend claims.
Refund records: for as long as Phase1Check runs, because the refund limit is one per customer, ever.
Emails from the flood check with no purchase: until you unsubscribe, or 2 years after your last visit.
Session recordings: 90 days.
Billing records: as long as tax law requires.

Your choices and rights

To see, correct, export or delete your information, email hello@generalshipyard.com. We keep what the law requires and the refund and order records described above.
Emails. Use the unsubscribe link in any marketing email. Receipts and sign-in emails still arrive while you use the service.
Cookies. Block or clear them in your browser. A Global Privacy Control signal from your browser is treated as a request to opt out of sharing for advertising, and so is an email to us asking for it.
State privacy rights. Depending on where you live (for example California, Colorado, Connecticut, Virginia or Texas), you may have rights to know, access, correct, delete or get a copy of your personal information, and to opt out of sharing for advertising. Email hello@generalshipyard.com. We verify identity before acting. An authorized agent may ask with proof of authority. If we deny a request, you can appeal by replying to our decision. Using these rights never leads to worse service or prices.

Security

Information is sent over encrypted connections and stored with providers that encrypt it at rest. Access is limited to people who need it. No method of storing or sending information is completely secure. If a breach affects your personal information, we will notify you as the law requires.

Children

Phase1Check is for adults buying property and is not directed to anyone under 18. We don't knowingly collect information from children; if you think we have, email hello@generalshipyard.com and we'll delete it.

Where information is processed

Phase1Check screens properties in the United States, and information is processed in the United States.

Changes

We may change this policy. The current version is always on this page with its date. For material changes, we email subscribers at least 30 days before they take effect.

Contact

General Shipyard LLC, doing business as Phase1Check · 30 N Gould St, Ste N, Sheridan, WY 82801, USA · hello@generalshipyard.com